Effective Date: 1.1.2025
This Privacy Policy outlines how Luminea s.r.o. („we,“ „us,“ or „our“) collects, uses, and protects your information. By using our website and services, including engaging with our Facebook advertisements and forms, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly:
- Name, email address, phone number, or other personal details submitted through Facebook Lead Ads, forms, or directly on our website.
b. Automatically Collected Information:
- IP address, device type, browser type, and browsing behavior through cookies and tracking technologies.
c. Information from Facebook Ads and Forms:
- Data provided via Facebook Lead Ads or interactions with our Facebook advertisements, such as form submissions and responses.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries or process requests made through Facebook Lead Ads or our website.
- To personalize and improve your experience with our services.
- To deliver relevant advertisements and promotional content.
- To comply with legal obligations and enforce our terms.
3. Sharing of Information
We do not sell your personal information. However, we may share your information:
- With Service Providers: For services such as email marketing, payment processing, or ad targeting.
- With Facebook: To create and manage targeted ad campaigns (in accordance with Facebook’s Data Policy).
- For Legal Compliance: If required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Monitor and analyze website traffic.
- Enhance the effectiveness of our advertisements.
By using our site, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
5. Facebook Advertising Compliance
We comply with Facebook’s policies, including:
- Data Collection and Consent: We collect data through Facebook Lead Ads with explicit user consent.
- Transparency: Users are informed about how their data will be used at the point of collection.
- Ad Targeting: Data collected may be used to create Custom Audiences for targeted ads on Facebook. You can opt out via your Facebook account settings.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal information.
- Opt-Out: Opt out of receiving marketing emails or targeted ads.
- Data Deletion: Request deletion of your data, subject to legal obligations.
To exercise these rights, contact us at [Insert Contact Email].
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
9. Third-Party Links
Our website and advertisements may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies.
10. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Luminea s.r.o.
Popradská 78
[email protected]
+421918441742